On behalf of our estimed customer, an international company based in Ticino, we are looking for the following profile:

CUSTOMER SERVICE REPRESENTATIVE

(German Native/Fashion Experience)

Job purpose: 

• To provide and support an accurate service to customers in terms of order management, shipments, communication with customers, issue of credit notes and returns
• To provide superior customer service to a designed group of Key Accounts liaising with all departments and sales force in order to ensure that all aspects of Key Accounts requirements are taken into consideration and fulfilled at best

The ideal candidate will have the following skills, knowledges and experiences:

• Previous experience in the same position in fashion companies is mandatory
  
• High School Diploma
• Excellent knowledge of German (preferably mothertongue)
• Excellent knowledge of English
• Knowledge of every other languages will be an asset
• Good computer skills (the knowledge of AS400 is an advantage)
• Able to communicate and co-operate within and across departments
• Good organizational skills, flexibility and team working 

Our client offers an interesting job opportunity within a strong and international company and the possibility to work with a dynamic and professional team.

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You can also mail your application, mentioning the job position, to: SIDLER SA, Corso Pestalozzi 11, 6900 Lugano.

Your application will be treated professionally and reservedly.
We will only reply to candidates who fulfill criteria mentioned above.