Fashion - Luxury Retail

On behalf of our esteemed Customer, a multinational Company leader in the Luxury field, we are recruiting the following profile for the new Atelier opening:


Duties and responsibilities:

  • Translating the yearly target assigning and monitoring weekly and daily individual objectives
  • Ensuring the efficacy of the induction program to the new staff and providing constant training sessions to the team, following company guidelines - being responsible of the brand and product knowledge of the team
  • Being able to actively and personally build a loyal clientele through engaging and retaining activities leveraging all clienteling tools (client book, daily metrics, luce activities...)
  • Taking a prominent role for VIPs, building a personal relationship with them and providing direct sales assistance
  • Constantly monitoring staff behavior and KPIs' achievement and coach each team member defining specific development plan through monthly touch base
  • Supporting Sales Assistant on sales activities in building relationship with customers or in selling (ag. facilitating cross selling or upselling)
  • Implementing actions according to specific business opportunities (events, dedicated training sessions, sales targets, staff rotation)
  • Identifying, developing and implementing outreach strategies through:
  • Making analysis and managing the top 20 client list
  • Networking activities, going and finding new business opportunities in different contests, partnering with marketing dept
  • Planning and scheduling the team and staff resources, according to the coverage of the floor
  • Managing effective the stock through the support of the dedicated team members, constantly keeping focus on sales
  • Managing accurately the atelier operational activities through the support of the dedicated team members (couriers, alterations, store cleanings, postage) optimizing cost, resources and time
  • Managing some administrative tasks related to the atelier and its performance, with support from the team, as indicating from time to time by the Retail Director

The ideal candidate will have the following skills, knowledges and experience:

  • Qualified degree
  • At least 5 years in managerial position in luxury boutiques and/or environments
  • Fluent in German and English (both written and spoken)
  • Knowledge of high-end fashion field and current fashion trends
  • Coaching & Development
  • Business view
  • Entrepreneurial approach
  • Self-starter
  • Solution Driven
  • Strong communication skills in terms of client engagement
  • Sales driven, commercial and PR skills
  • Flexibility
  • Networking
  • Customer Orientation
  • Excellent standing
  • Able to work underpressure
  • Willing to travel

Interested? Click here

Your application will be treated professionally and reservedly.

We will only reply to candidates who fulfill criteria mentioned above.