On behalf of our esteemed Customer, an iconic Sports Brands, specialized in Outdoor Textile, we are recruiting the following profile:
SALES ASSISTANT FULL TIME / CHAMONIX-MONT-BLANC
Duties and responsibilities:
- Providing the best service, assisting the store team and clients through the customer service.
- Serve the customer in accordance with the Group's sales process
- Welcoming, understanding customer’s needs and orienting them into the store
- Providing impeccable customer service by welcoming, listening and supporting customers beyond their needs, while demonstrating excellent knowledge of the products
- Interacting with customers to ensure client satisfaction
- Packing and providing support during payment
- Ensure the updating of customer informations, in accordance with the company's tools (CRM), in order to retain the customer and identify potential new customers
- Guarantee cross-selling and up-selling for all product categories
- Discuss with the client and the advisor on general trends and developments in the sportswear market, while demonstrating his passion for fashion and sportswear products
- Support colleagues with product replenishment and stock activities, to ensure store efficiency
- Ensure that products are ready for sale by following visual guidelines
- Ensure to keep the store clean and tidy
- Support colleagues with administrative activities, to ensure store efficiency
The ideal candidate will have the following skills, knowledges and experience:
- At least 2/3 years of experience in Retail / Fashion, better SportsWear
- Excellent Interpersonal and communication skills
- Strong understanding of Customer needs and priorities
- Strong attention to detail and multi-task
- Passionate about fashion and sportswear
- Fluent French and English
- Ability to adapt to frequent change and a high pressure environment.
- Ability to initiate contact and communication.
- Motivated by being a team player with a common goal.
- Excellent communication and interpersonal skills with the ability to build and maintain relationships.
- Problem solving