Fashion - Luxury Retail

On behalf of our esteemed Customer, an iconic Sports Brands, specialized in Outdoor Textile, we are recruiting the following profile:


 Duties and responsibilities:

  • Providing the best service, assisting the store team and clients through the customer service.
  • Serve the customer in accordance with the Group's sales process
  • Welcoming, understanding customer’s needs and orienting them into the store
  • Providing impeccable customer service by welcoming, listening and supporting customers beyond their needs, while demonstrating excellent knowledge of the products
  • Interacting with customers to ensure client satisfaction
  • Packing and providing support during payment
  • Ensure the updating of customer informations, in accordance with the company's tools (CRM), in order to retain the customer and identify potential new customers
  • Guarantee cross-selling and up-selling for all product categories
  • Discuss with the client and the advisor on general trends and developments in the sportswear market, while demonstrating his passion for fashion and sportswear products
  • Support colleagues with product replenishment and stock activities, to ensure store efficiency
  • Ensure that products are ready for sale by following visual guidelines
  • Ensure to keep the store clean and tidy
  • Support colleagues with administrative activities, to ensure store efficiency

The ideal candidate will have the following skills, knowledges and experience:

  • At least 2/3 years of experience in Retail / Fashion, better SportsWear
  • Excellent Interpersonal and communication skills
  • Strong understanding of Customer needs and priorities
  • Strong attention to detail and multi-task
  • Passionate about fashion and sportswear
  • Fluent French and English
  • Ability to adapt to frequent change and a high pressure environment.
  • Ability to initiate contact and communication.
  • Motivated by being a team player with a common goal.
  • Excellent communication and interpersonal skills with the ability to build and maintain relationships.
  • Problem solving

Interested? Click here

Your application will be treated professionally and reservedly.

We will only reply to candidates who fulfill criteria mentioned above.