Fashion - Luxury Retail
DE
EN
On behalf of our esteemed Customer, a multinational Company leader in the Top Luxury field, we are recruiting the following profile:
SALES ASSOCIATE / TEMPORARY CONTRACT / TOP LUXURY BRAND / ZÜRICH
Duties and responsibilities:
- Provide exceptional customer service experience by greeting, listening and assisting customers in exceeding their needs, demonstrating an excellent knowledge of the products
- Guarantee cross and up-selling for all product categories
- Discuss with clients and give advices on general trends in fashion world and developments in luxury market, showing passion for fashion and luxury products
- Build and strengthen relationships with customers, deal with different nationalities and personalities and put always the customers at ease
- Ensure qualitative monitoring and updating of customer information, accordingly to the Company tools (CRM), in order to retain actual customers and detect new high potential ones
- Ensure the achievement of individual and Store goals, enhancing and developing the business
- Foster open and constructive communication with team members, being always collaborative and proposing effective solutions
- Ensure store functional maintenance and appropriate levels of products on the sales floor, in line with Corporate policies and procedures
- Ensure the products replenishment and physical inventory of merchandise
- Follow Company grooming, accordingly with the Company standards and policies
The ideal candidate will have the following skills, knowledges and experience:
- Qualified degree
- 3/5 years of experience in LUXURY Brands
- German native
- Fluent in English
- Any other language will be considered a plus
- Analitical skills: with experience in KPI, capable to provide sales analyses and reports
- Good IT knowledge of MS Office (Excel)
- Proven ability to drive and exceed individual and store result
- Deep passion for fashion and luxury
- Excellent commercial awareness and customers attitude
- High flexibility and ability to adapt to different customers
- Team-player mentality
- Strong communication skills
- Ability to work in a fast moving and dynamic environment
- Luxury product knowledge
