Trade / Services / Administration

For our customer, a Multinational organization with Head Quarter in Lugano, we are looking for the following profile


Main responsibilities and activities:

  • Meet with internal clients to determine business, functional and technical requirements and participate in application design, configuration, testing and deployment
  • Perform configuration and customization of the Salesforce platform.
  • Participate in efforts to develop and execute testing, training and documentation
  • Participate in the sales cycle as needed (solution definition, pre-sales, estimating and project planning)
  • Willing to be hands-on in producing tangible deliverables (requirements specifications, design deliverables, status reports, project plans)
  • Utilize best practices to perform operational support, enhancements, bug fixes as needed to the Salesforce platform
  • Follow all standard operating procedures (SOP) and maintain updated ticketing for events, incidents, requests, changes, problems, etc.
  • Proactively engage on continuous improvement efforts for application design, support, and practice development efforts.
  • Provide technical assistance and end user troubleshooting for bug fixes, enhancements, and “how-to” assistance.


  • Previous experience (3-5 years) with customization of Salesforce
  • Proven experience with defining requirements, managing development including testing
  • Experience on Project Management projects
  • Experience in analyzing data to draw business-relevant conclusions and data visualization techniques and tools
  • Fluent English, French or German nice to have

Interested? Click here

Your application will be treated professionally and reservedly.

We will only reply to candidates who fulfill criteria mentioned above.