RETAIL TRAINER (northern Italy)  / LUXURY BRAND / MILANO

Fashion - Luxury Corporate
IT
EN

On behalf of an esteemed customer, we are recruiting the following profile, to join their team:

RETAIL TRAINER / LUXURY BRAND / MILANO

The person will be in charge of training activities in 6 stores located in northen Italy (around 90 poeple in total). 

Responsibilities:

  • Develope and implement training programs dedicated to reatail population
  • Train retail population to ensure an high level of Customer experience and support business development;
  • Collaborate with Retail, HR, Marketing departments in order to identifies training needs and implement an efficient training program;
  • Take care of the onboarding programs;
  • Support teams in store teams through targeted feedback on customer management;
  • Monitor the efficacy of training programs under an analithical point of view (qualitative and quantitative KPI analisys) and through direct observation on the sales floor;

The ideal candidate will have the following skills, knowledges and experience:

  • At least 5 years' of experience in similar role
  • Strong communication and public speaking skills
  • Digital mindset;
  • Good knowledge of English language;

Interested? Click here

Your application will be treated professionally and reservedly.

We will only reply to candidates who fulfill criteria mentioned above.