On behalf of our esteemed Customer, we are recruiting the following profile, to join their team:
TRAINING ASSOCIATE MANAGER/ HIGH JEWELLERY BRAND/ SWITZERLAND
Duties and responsibilities:
- Responsible of the training program for the Swiss Market (Stores and Corners), focused on customer experience, selling tecniques and product.
- Collaborate with Area Managers, Training & Retail Excellence Team and Marketing/Sales Team in order to identify training needs and define the strategy
- Customize the training materials in order to provide training in store aligned with local specificities
- Deliver field coaching to the Client Advisors, to grow sales and profit, to motivate employees and develope the brand image
- Monitor all the training activities, including budget, locations, materials and training tools
- Provide constant feedback to the Head Quarter together with report and analysis of data gathered during the training sessions
The ideal candidate will have the following skills, knowledges and experience:
- 5-6 years of experience in training role
- Strong passion in training activities
- Deep knowledge of retail luxury world
- Fluent German, French & English MANDATORY
- Excellent communication and interpersonal skills with the ability to build and maintain relationships.
- Problem solving