On behalf of our esteemed Customer, we are recruiting the following profile, to join their team:

TRAINING ASSOCIATE MANAGER/ HIGH JEWELLERY BRAND/ SWITZERLAND

Duties and responsibilities:

• Responsible of the training program for the Swiss Market (Stores and Corners), focused on customer experience, selling tecniques and product.
• Collaborate with Area Managers, Training & Retail Excellence Team and Marketing/Sales Team in order to identify training needs and define the strategy
• Customize the training materials in order to provide training in store aligned with local specificities
• Deliver field coaching to the Client Advisors, to grow sales and profit, to motivate employees and develope the brand image
• Monitor all the training activities, including budget, locations, materials and training tools
• Provide constant feedback to the Head Quarter together with report and analysis of data gathered during the training sessions

The ideal candidate will have the following skills, knowledges and experience:

• 5-6 years of experience in training role
• Strong passion in training activities
• Deep knowledge of retail luxury world
• Fluent German, French & English MANDATORY
• Excellent communication and interpersonal skills with the ability to build and maintain relationships.
• Problem solving