TRAINING ASSOCIATE MANAGER/ HIGH JEWELLERY BRAND/ SWITZERLAND

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Employment Information

On behalf of our esteemed Customer, we are recruiting the following profile, to join their team:

TRAINING ASSOCIATE MANAGER/ HIGH JEWELLERY BRAND/ SWITZERLAND

Duties and responsibilities:

  • Responsible of the training program for the Swiss Market (Stores and Corners), focused on customer experience, selling tecniques and product.
  • Collaborate with Area Managers, Training & Retail Excellence Team and Marketing/Sales Team in order to identify training needs and define the strategy
  • Customize the training materials in order to provide training in store aligned with local specificities
  • Deliver field coaching to the Client Advisors, to grow sales and profit, to motivate employees and develope the brand image
  • Monitor all the training activities, including budget, locations, materials and training tools
  • Provide constant feedback to the Head Quarter together with report and analysis of data gathered during the training sessions

The ideal candidate will have the following skills, knowledges and experience:

  • 5-6 years of experience in training role
  • Strong passion in training activities
  • Deep knowledge of retail luxury world
  • Fluent German, French & English MANDATORY
  • Excellent communication and interpersonal skills with the ability to build and maintain relationships.
  • Problem solving